Payment & Shipping
We accept all major credit cards via PayPal. For Hong Kong customers, bank transfers are accepted. Please email us at firstname.lastname@example.org for details. Paid orders will be processed and shipped from our warehouse in Hong Kong within 1-2 business days.
Note: Any purchase through bank transfer is non-refundable. Store credit will be issued for returns with bank transfer payments.
We offer free delivery to Hong Kong Customers on purchase over US$15 at SLEEH.
For remote area, please refer to http://www.sf-express.com/HK/ZF/download/Remote_area_TC.pdf
In-person pick-ups are also available at our office in Kwun Tong. Please email us at email@example.com for details.
We offer free worldwide shipping on orders over $30 USD. We offer shipping to all countries. The delivery days are not including any possible customs hold.
Prices on the site are in US Dollars. For customers visiting the site from countries with other local currencies than US Dollars, an estimated conversion to the local currency based on the current exchange rate may be displayed. All customers are billed in US Dollars and the final price charged to your account or credit card will be calculated in accordance with the applicable exchange rate on the day your bank or credit card company processes the transaction (according to their rates). SLEEH has no control over these rates and does not take responsibility for any potential exchange rate differences or exchange fees levied by your bank.
Prices do not include delivery charges such as custom, tax or VAT. You will be responsible for payment of any such import duties and taxes. SLEEH has no control over these charges and cannot predict their amount. For further information, we suggest you contact your local customs office and other relevant parties before placing your order.
SLEEH may vary the prices of Products listed on the site at any time and without any notice but such changes will not apply to Products in respect of which you have been sent a Dispatch Confirmation. If you have been charged the wrong amount in the webshop SLEEH will give you the option to place a new order with the correct price or canceling your order. SLEEH, however, reserves the right to cancel your order prior to dispatch should we find that the price is incorrect. In such case, we will notify you by e-mail. We are under no obligation to provide goods to you at an incorrect lower price, even once we have sent a Dispatch Confirmation to you if the pricing error is obvious and unmistakable and could have been recognized by you as an error.