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FAQ

RETURNS & EXCHANGES
We accept returns on unworn items with full package 7 days after you have received your order. If you want to return your item, please contact us at info@sleeh.com and state your reasons so we can review your request as soon as possible. After reviewing your request, an email confirmation will be sent to you by us. If applicable, we will arrange an exchange for you. No items can be returned after 7 days.

REFUNDS & STORE CREDIT (if applicable)

If you want to apply for a refund, please contact us at info@sleeh.com and state your reasons. We will notify you of the approval or rejection of your refund as soon as possible.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card within a certain amount of days. Any purchase through bank transfer is non-refundable. Store credit will be issued for returns with bank transfer payments. Store credit does not expire and you are able to use it towards any future purchase.

Gift cards and sale items are non-refundable.

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PERSONAL INFORMATION

When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”).This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.

COOKIES 

As you browse Sleeh.com, advertising cookies will be placed on your computer so that we can understand what you are interested in.  Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Sleeh.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page http://www.adroll.com/about/privacy to opt out of AdRoll and their partners' targeted advertising.

SECURITY

We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.

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